I rented a car for a week in June 2018. Its a very non serious company with unfriendly staff, who may take 30 mins just to pick up a paper. Their primary goal seems to rob their customers with false damage claims. I had waisted my time and energy with this company. And I had to pay 630 euros for a damage that I didn't do.Bad service started on the airport as I waited for more than 20 minutes for their shuttle. The lady in their office took 30 minutes to fill in the documents. The car inspection was done after the sunset in a dark corner of the parking. The lady meant to take it easy as only the bigger defects are to be taken serious.I drove 133 km in one week. No accident or damage of any sort. When I gave the car back, another lady came to inspect the car. She found two small signs of about 1 square millimeter on the wind screen. She asked if I had an insurance, which I affirmed. And then she took about one hour to make some documents and charged me 630 euros. She made me wait so long that I was afraid of missing our flight. So under time pressure, I had to pay immidiately. This was later revealed that the wind screen (glass) was not covered under insurance. So I had to pay the amount from my own pocket for a sign that nobody would find on their own - only if they already knew where it was.The company operates with the name IFS online. Beware, I have seen some other unhappy people there too.
Avoid this company at any cost!!! They charged us 200Euro deposit and never gave it back!!! And we had full insurance:(
They include hidden costs and charged us whopping 40 euro for cleaning a "dirty car" after return. Cars quality is very low and ours had damaged interior from the start.
I had a reservation with rentalcars. The day we took the car, they said that I'm forced to take a full insurance 20€ per day because I do not have a credit card. I was surprised because when I rent a car I always had my debit card and even if it was written "you need a credit card", everyone took my debit card for the caution. So I paid...After, they said they need 100€ of caution for the fuel. I was surprised : they took 100€ from my bank account and they gave me back only 98€...The woman told me in french "on fait ces prix uniquement pour attirer les gens, on ne se fait pas beaucoup d'argent sur la location".
Rented two cars through rental cars. The cars delivered corresponded to those booked and were quite new but with some scratches. A credit card is required for the deposit when picking up the car. If you don't have it, you are forced to have additional insurance which costs 13/20 euros per day. Overall I had a good experience with this car rental agency.