Esperos Village Blue & Spa

We went there for our mini moon in July and we loved everything about it! The breakfast was great with lots of options. Our room was so clean and spacious. We had booked the sea view private pool room and they upgraded us to a skyline view private pool suite which was kind of them. Views are spectacular and private pool was cleaned everyday. They organise everything for you and service was 10/10.

We stayed the Esperos Village for a week and I can say without the shadow of a doubt this was the best hospitality experience we have ever come across. The views are gorgeous, the rooms are comfortable and clean, the food is delicious (in case you’re debating whether to go half or full board, rest assured the buffet is first-class), the location is great if you want to see the island but also have some piece and quiet when you’re back. The village has a very chill and self-sufficient vibe which would even suit guests like ourselves who usually don’t like spending too much time at the hotel. Above all, the staff were just incredible, not only genuinely nice but actually going the extra mile from the moment you check in to the moment you check out. This for us made it a real premium experience. Absolutely not one bad thing to say, would 100% recommend and come back at some point.

Extremely Disappointing Stay - Not a 5-Star ExperienceWe recently stayed at what’s supposedly a 5-star hotel, and honestly, it was the worst experience I’ve ever had. While the view is breathtaking, everything else falls flat. The staff were rude, unhelpful, and downright untrained, which made our stay miserable.Issues we encountered:• Room Problems: We were given a room with a pool but a broken AC. Despite numerous complaints, nothing was done. We also found a huge ant infestation in our room, which was disgusting. We were finally moved at 1 AM, but the damage was done. It was a battle to have basic requirements like no ants and working AC.• Late Checkout Incident: On our final day, we asked for a late checkout, which was confirmed, but at 11:40 AM, a staff member barged into our room, yelling at us to leave. It was a man screaming at two young girls alone and in bikinis. We felt very scared, and it was shocking and unprofessional. When we went to complain, the manager offered access to the spa, which we declined because it wasn’t the point. She didn’t even apologise.• Restaurant Experience: We tried to have dinner at the “exclusive” burger restaurant, but despite a reservation, we were told we couldn’t sit at the table with the view, even though it was empty. They then offered it to someone else randomly. The staff were rude to us in the process.• Taxi Problems: The hotel won’t help with taxis AT ALL - you have to beg them to send you one multiple times. We waited for over an hour for a taxi, while others who came after us were served first. When we asked the hotel to address it, they shrugged it off. Again no apology from anyone.The beach is also not nice and shared with like 5 other hotels in the same chain. I would say the breakfast was also pretty sad, as was the room breakfast was in.This hotel fails at basic hospitality, and it was clear the staff didn’t care. It is poor management and badly trained staff - they clearly have never worked at real 5* hotels. We honestly felt unwelcome and uncomfortable the entire time. If you’re looking for a relaxing vacation, this is not the place. I regret booking here, and we will never return.

I stayed here Summer of 2022 as a solo traveler and had the most amazing time. I felt very comfortable and safe, it was perfect for a relaxing holiday. My room was wonderfully close to reception, huge and beautiful. Food was always delicious. Staff were delightful. I was so happy with everything.I am SO looking forward to returning here soon! I also recommended this hotel to my parents as I enjoyed it so much and they are visiting later in the year for their holiday too.Highly recommend if you want a blissful, peaceful holiday.

We had a wonderful stay at this hotel. Our room was excellent, as were all the hotel facilities. The surrounding area is beautiful, and the option to use the partner hotel's beach for a reasonable price was a great bonus.There are two points that stand out: First, the food (both dinner and breakfast) was absolutely amazing. There were plenty of choices, including options for vegans, and the variety was impressive. Second, the staff were always very nice and friendly, which made our stay even more enjoyable.If we visit the island again, we will definitely book a room at Esperos again. Thanks for the amazing time!