If you want to be met at Rhodes island with a smile even at 1:30AM at night this is your company! Wonderful girls and boys working there, the cars are new and well maintained. Rates are more than reasonable. Extremely happy with the service and the car. Even without a credit card, they found a way to rent the car. Thank you and see you next summer!
Absolutely amazing service from Valantis! So nice! Efficient service…nice and friendly! Got an amazing hire car, which we have had no issues with! Even paid a small fee to upgrade to an automatic with no hassle! Will 100% use again if we came back to Greece and wanted a car! :)
When I rent cars I usually just get the cheapest offer I can find. That until I started using Europcar. With any other providers, you find yourself fighting for every extra secret fee, traps and tricks they try to pull on you. With europcar is clear and transparent. In Rhodes they waited for us until 1 in the morning under the rain to deliver our car with a great smile. The return process was equally good. I’ve rented cars with them in all 5 continents and the experience has been always reliable.
UPDATE! DO NOT HIRE FROM HERE.If you read the owners response below, I'm sure this will be enough for any normal person to realise you'll want to rent elsewhere. Also worth noting that exceptional service they strive for obviously translates all the way through their processes. See attached images of the health and safety kit they supplied.It's important to clarify that they will just write whatever they feel is necessary to justify their substandard service.And I'm not sure which planet a Nissan micra is an upgrade from any category. . . . But I'm sure the owner will clarify what a lesser category vehicle is.P.s thanks for the complementary upgrade to a Nissan micra from the Ford Fiesta or similar I guess. . . .Original post:Not a great experience to be honest. I expected more from Europcar, but suspect its a franchise and poorly run at that. However the lady I dealt with was friendly and just doing her job. Albeit borderline scamming.Everything is an add on, despite paying for options already. Paid for a certain type of vehicle and ended up with a smaller car. Despite the lady trying to convince me that a Nissan micra is larger than a fiesta. I've in hind sight read reviews of this place and honestly wish I hadn't bothered hiring with them.I recommend hiring with another Company.I'll update you when they inevitably try to rip me off on return.
I rented a car from them in April. They waited for me at the airport, and the people were really friendly. They gave us some advice on where to find a nice beach or the best local food. When we returned the car, there were no issues, and they quickly dropped us back at the airport. After a week, I had the deposit back in my account. I really recommend this company, and when I go back to Rhodes, I will rent a car from them again. Kind regards, Marcin