Hotel Cathrin

We originally booked a different hotel but when they had to close, we were reassigned to Cathrin. I read the reviews and did worry about some of them. However, from the moment we entered the hotel we were made to feel welcomed and valued. All the staff were happy and always gave fantastic service with a smile. We enjoyed a wonderful relaxing week here with the staff going out of their way to make it a brilliant holiday.

While the location is great and the staff is very friendly i still have to reduce rating to 3 stars. We booked all inclusive but the food is just not what we would expect from a greek holiday. The coffee is not fresh grinded and brewed but some kind of concentrate mixed with hot water in the coffee machine. The buffet-style lunch and dinner offers several dishes but somehow cooked without spirit. One can eat it, nothing "wrong" with it but it's not very tasteful. In case we book again we would probably go for B&B option only. For people who like free drinks it probably pays off better but we came mainly to eat some greek specilities, seafood, etc. and nicely cooked. This expectations were not met. Staff deserves a 4-5* rating though, also the pool is fabulous, just closes too early in the evening (18h)

Hotel is very basic, at first I thought the reviews had to be wrong and thought people were just moaning but the reviews are very accurate!!! This hotel is based at 2/low 3 star hotel at best.1) Rooms are very tired and dated and dark.2) Ants come up from behind dresser.3) Wardrobe smelt musky and the back was falling apart4)Air conditioning unit is old and is like a storage heater very noisy not much cool air comes out.5) garden view is not good the veranda we had was near the walkway no privacy.6) no other cocktails are available if they are not displayed of the cocktail of the day.1 bar staff que in the evenings.7) no variety of food although they do themed nights they are all the same pasta was a popular dish (everyday lunch and dinner) no kids buffet no ketchup or mayonnaise..8) snack bar a joke 5 dishes same all week.9) restaurant not big enough to seat all hotel guests it would get closed at times.10) staff are rude thats across all areas.11) clean pool towels hard to get.12) no cleaners clean the hotel during the day.13) housekeeping clean just fold your sheet at the bottom of bed.14) towels get changed every other day sometimes would remove towels and forget to leave new ones would have to chase for new ones and collect from reception.15) spa is a wooden hut by the pool area which is very hot not a true reflection on website.16) no baby changing facilities anywhere at hotel.17) entertainment team was probably the best of this hotel, kids club 10-12 and them again 3-5 this is just on some green but the kids seemed to love it. Mini disco started 8.30-9.00 evening entertainment a little slow but still pleasant.Overall we made the best out of the holiday met a lovely family which was good.

The hotel is clean and is well layed out.We asked to move room as the air conditioning wasn't cold at all and the staff were helpful and moved us and the room was slightly better,People were sleeping with room doors open it was that hot.You had to get up very early to get sunbeds because people were putting their towels down and then going out.The pool turned our swimwear green? I think it was over chlorinated or mixed with suncream.The food was ok but wasn't to our tastes, but the dining room was very very hot and not air conditioned at all it made it very uncomfortable, even the staff were sweating.The evening entertainment was decent,There was always a queue to get a drink in the evening, but during the day it was easy to get drinks.Ice cream and snacks at certain points of the day were nice.The location isn't bad but it isn't very pedestrianised so would be a difficult walk to get anywhere, there's a beach and a restaurant 10 minutes walk away and there is a bus service and taxis into falaraki and other places nearby.The hotel was ok I dont know how it's a 4 star? A 3 star would be ok.And I'd say it's slightly expensive for what it is.

Very rude and arrogant staff.They are so rude that they don’t even respond or look at you when talking and they shout down on you and they say if you wish to complaint to your our operator you can complaint.Night Auditor is a very arrogant and a rude person had multiple episodes during our stay with different guest. I threatened me by saying try me and can very close to me. They just work with a standard they have in there mind and as if it’s a 4 star hotel.Only good thing about the place is the entertainment team.