Lovely stay here for a week getaway. Service was amazing, very helpful and polite staff, in particular Venicia one of the managers. She was very attentive to any issues we had. Food was good, enjoyed the all inclusive. Only thing I would say is that the location is pretty remote. Is good if you want a nice relaxed beach type holiday. Away from all the hassle and bustle.
Where do I even begin.Firstly the photos for this hotel are very misleading.Stating it’s a 5* hotel when it’s more of a 2* in my opinion.We had a family room booked for 3 adults and 1 small child to begin with. However the room wasn’t big enough to swing a cat in it.After speaking with the manager they moved us to a family suite which was a lot better, however still a few issues.- 5 coat hangers on the wardrobes to use between 3 adults and 1 child.- Mouse droppings on the balcony that hadn’t been moved the whole duration of our stay, which clearly shows that the cleaners don’t clean up properly.- Piles of sand in the room (we hadn’t been to the beach) so again, the rooms are not cleaned properly.- €25 for a safety deposit box which is in the wardrobe and it’s smaller than a shoe box so there isn’t a great deal you can fit in it, especially for 3 adults.All food in the restaurants is lukewarm, nothing is hot.All inclusive drinks stop at 11pm meaning you have to pay for the remainder (never had I EVER been to an all inclusive and drinks stop at a specific time).FYI - It’s easier to take your own pool towels as you have to pay a €10 fee for a paper thin towel and they can only be changed every 2/3 days.In the 7 days of my stay I hadn’t seen the pools being cleaned apart from “swim up rooms”.Kids pool was filthy the whole duration, had to ask staff members to come and clean it.Yet still was dirty.No irons for “healthy and safety” reasons, but of course you can “PAY” a fee to have your items to be ironed.Kids entertainment on a night lasted a whole duration of 15 minutes!Italian kids are only allowed in the kids club which is appalling and when asking staff members they cannot give an explanation why.
8 night stay in Lindos Royal. ( All inclusive deluxe swim up room inland view)The amenities in the hotel are great, our swim up room was clean and Cleaning service was exceptionally delivered. Big minus is leaving the dirty towels / sheets in bags in the hallways, we bumped into these several time after cleaning service were done. Received open body lotion near sink which was a downside, didn’t feel 5*.Lots of moths in the room and ants - not sure how much can be done about this didn’t bother us that much.Inland view shared pool room doesn’t get much sun so bare in mind. Pool attached to room was very cold, so perhaps heating it for guests would bring this hotel to 5*. The views from the hotel are amazing, we loved the private cove you can snorkel in, big highlight. Loved the beach belonging to the hotel with sunbeds! Staff were lovely, specifically in the pool Bar and in the Main restaurant, always offering drinks. Bringing a nice atmosphere to the hotel and its guests. However, Calypso bar didn’t have a warm atmosphere from the staff at all.All inclusive food was unfortunately the worst I’ve had for a package holiday - stale, tasted like it was prepped day before and left in the fridge. Easy things like chips were a let down. Snack bar could have had fruits and salads, fresher gyros as it was stale, again. Hard to eat.Buffet Salads and veg tasted like it sat open in the fridge mixing with other smells and not contained properly. The food was a very sad let down - I never leave bad reviews but unfortunately the food was very very poor. Themed restaurants were better, if that was the quality of the buffet food this would be a 5* hotel.Great pools, lots of space.Entertainment was fun! But Sun bed sitting as not enough seats bare in mind.The location and rooms and other amenities are fantastic but the food really lets this beautiful hotel down.Shout out to reception staff who were so helpful with info, taxis and other general information
I just can’t justify giving this a higher star rating than a three. The hotel states it’s a 5 star hotel but the rooms and service are subpar to some four star hotels I’ve stayed on the same island and paid a thousand pounds less for the week stay. The hotel seems run down in places, food is like warm at best and staff don’t really seem to know what to do when told about and issues. Today we asked if there was an iron available and we were told the hotel did not have any ironing facilities due to health and safety. Our only option was to pay for the dry cleaning service. For 5 stars I’d expect an iron in my room.
Almost ruined our wedding week.Bad points outweigh the good.• first night. We found out they gave our friends the best room instead of us. They were two guys who wanted two single beds but got a grand suite with living room, terrace and a double bed. The wedding couple... we got single beds in a small area. I asked the reception manager if we could move room because we needed a bigger room to prep on the wedding day. The manager lied to me and said my friends paid €1200 more than we did thinking we wouldn't speak to our friends.• they wouldn't even let us use the empty salon to do hair and make up on the wedding day.• we sent prosecco up to the brides room on the day for 2pm and the bottle arrived at 2.50pm instead. 10 minutes before the bridal party had to leave. Wanted to charge €200 for Moet Brut champagne (£50 a bottle max).• there is no secure luggage room when you check out, just a room in a open alleyway where anyone could come in and steal your things.• breakfast is not worth waking up for, lunch and dinner was OK but wouldn't have bothered if it wasn't for the pizzas and pasta area. All other areas were either bland or super salty.• roof top bar is too dark and service is bad when you have to paid for your drinks. Lindos Grand roof top is much much better. We spent 2 nights up there.• you can hardly get booked into the nice restaurant. We managed to get 2 nights instead of 3. We had 20 guests there for our wedding and most didn't get to go to the fancy restaurant as chase of getting a booking is slim.• fancy restaurant is just a different restaurant area with different menus.Would list more but they don't take notice of what they could improve on anyways.It would of been a nightmare if we weren't surrounded by all out friends and family and could all laugh at how bad the hotel was.